Alright, here’s a professional Refund & Cancellation Policy page tailored for your Wrong UPI Complaint Support service. It’s written to satisfy Google Ads compliance, protect you legally, and be clear for customers. You can drop this into your WordPress “Refund Policy” page.
Refund & Cancellation Policy
At Wrong UPI Complaint Support, we strive to provide reliable assistance for users who have sent money to the wrong UPI ID or faced failed transactions. Since we deal with sensitive financial complaint guidance, transparency is very important to us. This Refund & Cancellation Policy explains how refunds are handled for our Premium Support Services.
1. Free Services
- Access to complaint templates, guides, and FAQs is free of charge.
- No refunds or cancellations apply to free resources.
2. Paid Premium Support Services
When you purchase Premium Support (assisted filing, escalation help, or priority complaint tracking):
- Eligibility for Refunds
- You may request a refund within 24 hours of purchase if you have not yet used the service (i.e., no complaint has been filed or escalation initiated).
- Refunds are not available once our team has started working on your case (e.g., preparing complaint letters, contacting your bank, or providing escalation templates).
- Service Guarantee
- We provide guidance and assistance in line with RBI and NPCI rules.
- However, we cannot guarantee recovery of funds, as the final decision rests with your bank or NPCI.
- Partial Refunds
- If you cancel the service after partial work has been delivered, we may provide a 50% refund at our discretion.
3. Cancellations
- You may cancel your Premium Support request before our team begins work by emailing us at support@upihelp.in with your Order ID.
- If cancellation is approved, a full refund will be processed.
4. Refund Timeline
- Approved refunds will be processed within 7–10 business days.
- Refunds are issued to the original payment method used at the time of purchase.
5. Contact for Refunds
For refund or cancellation requests, please contact us at:
📧 Email: support@reportwrongpayments.in/
📞 Phone: +91-9296290206
✅ Disclaimer: Our role is to assist and guide users in filing complaints and escalations as per RBI/NPCI frameworks. We are not a bank or UPI service provider, and we do not control the resolution outcome of your complaint.
This page strikes the balance: it’s customer-friendly but also protects you legally by clarifying you don’t guarantee refunds of UPI money itself (only your service fee).
Do you also want me to create a matching Terms & Conditions page (so Refund Policy + T&C work together and Google Ads clears without issues)?